Delivery & Cancellation Policy
All Evera Home Academy courses are digital. They are delivered electronically — no physical product is shipped and there are no shipping fees.
How delivery works
After your payment is confirmed, we send an email to the address used at checkout containing your download or access link for the course you purchased. Please make sure your email address is correct and check your spam or promotions folder.
Delivery time
Access is usually delivered within minutes of payment and no later than 24 hours. Payment reviews, fraud checks or an incorrect email address can cause delays.
Where we deliver
Courses are available online to customers worldwide, except where prohibited by law or by sanctions and export regulations. All materials are in English.
Access problems
If you have not received your course within 24 hours, or the link does not work, contact [email protected] or +1 (302) 469-6310. We respond within 2 business days and will re-send or restore access once we verify the order.
Cancellation
Our courses are one-time purchases. There is no subscription, no automatic renewal and nothing to cancel. If you change your mind after buying, you may request a refund within 14 calendar days under our Refund Policy.
Educational notice
Our courses are independent educational content. They are not a certification or credential, and results depend on your home, time and circumstances.