Refund Policy
14-day refund window. You may request a refund for any course within 14 calendar days of the original purchase date. This policy is in addition to any rights you have under applicable consumer law.
How to request a refund
Email [email protected] within 14 calendar days of your purchase with:
- the name and email address used at checkout;
- the course purchased and the purchase date;
- the order or payment reference, if available.
Processing
We confirm receipt within 2 business days. Approved refunds are issued to the original payment method, usually within 5 business days of approval. Your bank or card issuer may take additional time — typically 5 to 10 business days — for the credit to appear. After a refund, access to the course may be removed.
After 14 days
Requests made after 14 days are generally not eligible, except where a refund or other remedy is required by applicable law, or in the cases below.
Duplicate charges and access problems
If you were charged twice for the same purchase, or you cannot access the course you bought and we cannot fix the problem, we will refund the affected charge regardless of the 14-day window.
Unrecognized charges
If you see a charge you don't recognize, please contact us first at [email protected] or +1 (302) 469-6310 — we can usually identify and resolve it quickly. This does not limit any rights you have with your card issuer.
Misuse
We may decline requests involving fraud, false information or repeated abuse of this policy, except where the law requires a refund.
Contact
Refund requests: [email protected] · +1 (302) 469-6310